Managing Your Subscription & Billing

Subscription Plans

Xitoring offers flexible plans based on your monitoring needs:

• Free – Up to 5 monitors, 5-minute intervals, email notifications
• Pro – Unlimited monitors, 1-minute intervals, all notification channels
• Business – Everything in Pro plus SLA, priority support, SSO
• Enterprise – Custom limits, dedicated support, on-premise options

Changing Your Plan

1. Navigate to Settings → Billing
2. Click Change Plan
3. Select your new plan
4. Changes take effect immediately; billing is prorated

Payment Methods

We accept:

• Credit/debit cards (Visa, Mastercard, Amex)
• PayPal
• Wire transfer (Enterprise plans only)

To update your payment method:

1. Go to Settings → Billing → Payment Methods
2. Click Add Payment Method or Update

Invoices

All invoices are available under Settings → Billing → Invoices. They are generated on the 1st of each month and emailed to the account owner.

Cancellation

You can cancel anytime from Settings → Billing → Cancel Subscription. Your monitors continue running until the end of the billing period. Data is retained for 30 days after cancellation.