Privacy Policy
Last Updated: June 12, 2025
Your privacy is important to us. It is Xitoring LLC’s policy to respect your privacy regarding any information we may collect from you across our website, https://xitoring.com, and other sites we own and operate.
1. Information We Collect
Log data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
Device data
We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Personal information
We may ask for personal information, such as your:
- Name
- Phone/mobile number
- Home/Mailing address
- Work address
- Payment information
2. Legal Bases for Processing
We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so. These may include:
- It’s necessary for the performance of a contract to which you are a party
- It satisfies a legitimate interest not overridden by your data protection interests
- You have given us consent for a specific purpose
- We need to process your data to comply with a legal obligation
You may withdraw your consent at any time. We don’t retain personal information for longer than necessary. Some data may be retained where legally required or for operational purposes.
3. Collection and Use of Information
We may collect, hold, use and disclose information for the following purposes:
- To customize or personalize your experience of our website
- To enable you to access and use our website and integrations
- To communicate with you and respond to inquiries
- For internal record keeping and administrative purposes
- To run promotions and offer additional benefits
- To comply with our legal obligations and resolve disputes
4. Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- Third-party service providers for hosting, payment, analytics, marketing, or support
- Credit agencies, courts, or regulators if payments are overdue or for legal compliance
- Other third parties authorized to process data on our behalf
5. International Transfers of Personal Information
We store and process personal data in the United States, Netherlands, Germany, or where our partners maintain infrastructure. By using our services, you consent to data transfer to these regions. We use appropriate safeguards such as standard contractual clauses approved by the European Commission.
6. Your Rights and Controlling Your Personal Information
Choice and consent
By providing personal data, you consent to its collection and use as described here. If you are under 16, parental consent is required.
Information from third parties
If we receive your data from a third party, we will handle it as outlined in this policy. If you provide data about someone else, you must have their consent.
Restrict
You may restrict or object to the use of your data by contacting us. We will inform you of any limitations this may place on our services.
Access, Portability, and Deletion
You may request a copy of your personal data, ask us to transfer it to another party, or request its deletion. To do so, please contact us at:
- Email: [email protected]
- Support Portal: https://app.xitoring.com/ui/tickets
We respond to verified requests within 30 days. Some data may be retained for legal, security, or accounting obligations.
Correction
If you believe any data we hold is inaccurate or incomplete, contact us and we will correct it where appropriate.
Data Breaches
We comply with applicable laws regarding data breach notification and response.
Complaints
If you believe we have violated your data rights, contact us at the address above. You may also contact your local data protection authority.
Unsubscribe
You can unsubscribe from marketing communications at any time via our emails or by contacting us.
7. Cookies
We use cookies to understand how you use our site and to improve your experience. Please refer to our Cookie Policy for more information.
8. Business Transfers
If we are acquired or go out of business, user data may be transferred to new owners under the same terms of this policy.
9. Limits of Our Policy
Our website may link to external sites. We are not responsible for the content or privacy practices of third-party websites.
10. Changes to This Policy
We may update this policy periodically. We encourage users to review this page regularly. Continued use of the site indicates acceptance of changes. For major updates, we may require you to re-consent.