Alerts & Notifications2 min read

    How to Get Notified by Email

    Share

    What is Email Notification?

    Email is one of the most universal and reliable notification channels available in Xitoring. It delivers alert messages directly to your inbox whenever a monitor detects an issue — such as a server going down, high CPU usage, SSL certificate expiring, or an uptime check failing.

    Email notifications are included by default with every Xitoring account and require no third-party integration.

    Why Use Email Notifications?

    • Universal access — Everyone has an email inbox
    • Detailed alerts — Emails can include full incident details, graphs, and links
    • Audit trail — Every alert is saved in your inbox for future reference
    • Team distribution — Add multiple team members to a single notification role

    How to Configure Email Notifications

    Step 1: Create a Notification Role

    1. Log in to your Xitoring Dashboard
    2. Navigate to Settings → Notification Roles
    3. Click Create New Role
    4. Give it a descriptive name (e.g., "DevOps Team Email")

    Step 2: Add Email Addresses

    1. In the notification role, click Add Contact
    2. Select Email as the channel
    3. Enter the email address of the recipient
    4. Repeat for additional team members

    Step 3: Assign to Monitors

    1. Go to the monitor you want to receive alerts for
    2. Under Triggers, select the notification role you created
    3. Save the configuration

    Step 4: Send a Test Notification

    1. In the notification role settings, click Send Test
    2. Verify you received the test email in your inbox
    3. Check your spam folder if the email doesn't arrive

    Best Practices

    • Use distribution lists or group emails for team-wide alerts
    • Set up email filters to prioritize critical alerts
    • Combine email with a real-time channel like Slack or SMS for urgent issues
    • Regularly verify that email addresses are still active

    Learn More

    Explore all available Notification Channels to set up multi-channel alerting for your infrastructure.