Alerts & Notifications1 min read

    How to Get Notified by Google Chat

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    What is Google Chat Notification?

    Google Chat is a communication service developed by Google, designed for teams and business environments as part of Google Workspace. Xitoring integrates with Google Chat via webhooks, delivering incident alerts to your Google Chat spaces.

    Why Use Google Chat Notifications?

    • Google Workspace integration — Native to your existing Google ecosystem
    • Spaces and threads — Organized conversations around incidents
    • Cross-platform — Works in Gmail, Google Chat app, and browser
    • Enterprise-grade — Built-in compliance and security

    How to Configure Google Chat Notifications

    Step 1: Create a Webhook in Google Chat

    1. Open Google Chat and navigate to the Space where you want alerts
    2. Click the Space name → Manage webhooks
    3. Click Add another or Create webhook
    4. Name it (e.g., "Xitoring Alerts") and optionally add an avatar URL
    5. Copy the Webhook URL

    Step 2: Create a Notification Role in Xitoring

    1. Log in to your Xitoring Dashboard
    2. Go to Settings → Notification Roles
    3. Click Create New Role
    4. Name it (e.g., "Google Chat Alerts")

    Step 3: Add Google Chat Channel

    1. Click Add Contact in the notification role
    2. Select Google Chat as the channel
    3. Paste the webhook URL
    4. Save

    Step 4: Test

    1. Click Send Test and verify the message in Google Chat

    Best Practices

    • Create a dedicated Google Chat Space for monitoring alerts
    • Use threads to keep incident discussions organized
    • Combine with Gmail/email notifications for redundancy
    • Restrict webhook URL access to authorized team members

    Learn More

    Explore all available Notification Channels to build your alerting strategy.