Alerts & Notifications2 min read

    How to Get Notified by Microsoft Teams

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    What is Microsoft Teams Notification?

    Microsoft Teams is a business communication platform developed by Microsoft as part of the Microsoft 365 family. Xitoring sends incident alerts to your Teams channels via incoming webhooks, keeping your team informed within the tools they already use daily.

    Why Use Microsoft Teams Notifications?

    • Enterprise standard — Used by millions of organizations worldwide
    • Rich cards — Alerts display as formatted Adaptive Cards
    • Deep integration — Part of the Microsoft 365 ecosystem
    • Channel organization — Route alerts to specific teams and channels

    How to Configure Microsoft Teams Notifications

    Step 1: Create an Incoming Webhook in Teams

    1. Open Microsoft Teams and navigate to the channel you want alerts in
    2. Click the (More options) next to the channel name
    3. Select Connectors (or Manage channel → Connectors)
    4. Find Incoming Webhook and click Configure
    5. Name it (e.g., "Xitoring") and upload an icon if desired
    6. Click Create and copy the Webhook URL

    Step 2: Create a Notification Role in Xitoring

    1. Log in to your Xitoring Dashboard
    2. Go to Settings → Notification Roles
    3. Click Create New Role
    4. Name it (e.g., "Teams Alerts")

    Step 3: Add Microsoft Teams

    1. Click Add Contact in the notification role
    2. Select Microsoft Teams as the channel
    3. Paste the incoming webhook URL
    4. Save

    Step 4: Test It

    1. Click Send Test
    2. Verify the alert card appears in your Teams channel

    Best Practices

    • Create a dedicated Monitoring channel in your Teams workspace
    • Use @mentions in Teams for critical alerts
    • Combine Teams with phone call alerts for after-hours escalation
    • Regularly check that the webhook connector is still active

    Learn More

    Explore all available Notification Channels to set up your ideal alerting workflow.