Alerts & Notifications1 min read

    How to Get Notified by MatterMost

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    What is MatterMost Notification?

    Mattermost is an open-source, self-hostable team communication platform similar to Slack. Xitoring integrates with Mattermost via incoming webhooks, delivering incident alerts directly to your Mattermost channels — perfect for teams that require self-hosted solutions.

    Why Use MatterMost Notifications?

    • Self-hosted — Full control over your data and infrastructure
    • Open source — Transparent and customizable
    • Slack-like experience — Familiar interface for team collaboration
    • Enterprise features — Compliance, SSO, and advanced permissions

    How to Configure MatterMost Notifications

    Step 1: Create an Incoming Webhook in MatterMost

    1. Go to your MatterMost instance
    2. Navigate to Main Menu → Integrations → Incoming Webhooks
    3. Click Add Incoming Webhook
    4. Select the channel and provide a description
    5. Copy the Webhook URL

    Step 2: Create a Notification Role in Xitoring

    1. Log in to your Xitoring Dashboard
    2. Go to Settings → Notification Roles
    3. Click Create New Role
    4. Name it (e.g., "MatterMost DevOps")

    Step 3: Add the MatterMost Channel

    1. Click Add Contact in the notification role
    2. Select MatterMost as the channel
    3. Paste the incoming webhook URL
    4. Save the configuration

    Step 4: Test the Integration

    1. Click Send Test
    2. Verify the alert appears in your MatterMost channel

    Best Practices

    • Use dedicated channels for different severity levels
    • Ensure your MatterMost instance is accessible from the internet (or whitelist Xitoring IPs)
    • Keep your webhook URLs secure
    • Enable MatterMost desktop notifications for alert channels

    Learn More

    Explore all available Notification Channels to complement your MatterMost setup.