Configuring Notification Channels

Available Channels

Xitoring supports 20+ notification channels:

Communication Platforms

• Slack – Post to any channel or DM
• Microsoft Teams – Via incoming webhook
• Discord – Bot or webhook integration
• Telegram – Bot notifications to groups or individuals

Incident Management

• PagerDuty – Create and resolve incidents automatically
• OpsGenie – Alert routing with on-call schedules
• VictorOps (Splunk On-Call) – Timeline-based incident management

Messaging

• Email – Individual or group addresses
• SMS – Direct text messages to phone numbers
• Phone calls – Voice alerts for critical issues

Developer Tools

• Webhooks – POST JSON payloads to any endpoint
• Zapier – Connect to 5,000+ apps
• Custom API – Build your own integration

Setting Up a Channel

1. Navigate to Settings → Notification Channels
2. Click Add Channel
3. Select the channel type
4. Follow the setup wizard (each channel has specific configuration steps)
5. Send a test notification to verify

Best Practices

• Use tiered notifications: Slack for warnings, SMS/phone for critical
• Create channel groups to notify multiple channels at once
• Set quiet hours to suppress non-critical notifications overnight
• Test channels monthly to ensure they're still working