What is WhatsApp Notification?
WhatsApp is the world's most popular messaging app with over 2 billion users. Xitoring can send incident alerts directly to your WhatsApp, ensuring you never miss critical notifications on the app you already check multiple times a day.
Why Use WhatsApp Notifications?
- Ubiquitous — Almost everyone already has WhatsApp installed
- Reliable delivery — Messages arrive even on slow connections
- End-to-end encrypted — Your alert data stays secure
- Read receipts — Know when alerts have been seen
How to Configure WhatsApp Notifications
Step 1: Create a Notification Role
- Log in to your Xitoring Dashboard
- Go to Settings → Notification Roles
- Click Create New Role
- Name it (e.g., "WhatsApp Alerts")
Step 2: Add WhatsApp Contact
- Click Add Contact in the notification role
- Select WhatsApp as the channel
- Enter your WhatsApp phone number with country code
- Complete the verification process
Step 3: Assign to Monitors
- Attach the notification role to your monitors under Triggers
- Save the configuration
Step 4: Verify the Setup
- Click Send Test to receive a test message
- Confirm the alert arrives on WhatsApp
Best Practices
- Use WhatsApp for high-priority alerts since it's a personal channel
- Create a WhatsApp group for the on-call team
- Combine with Slack for team-wide visibility and WhatsApp for personal urgency
- Keep your phone number updated in the notification settings
Learn More
Explore all available Notification Channels to set up comprehensive alerting.