FTP Check | Xitoring Document

FTP Check

Xitoring employs FTP checks to monitor the availability and performance of an FTP (File Transfer Protocol) service. These checks involve connecting to the FTP server and conducting tests to ensure proper functioning,

If an issue arises, Xitoring sends an incident to designated Notification Roles with detailed information about the severity level, affected server, and root cause analytics. FTP checks are essential in detecting issues with FTP services such as authentication errors, connection failures, and slow response times. By monitoring FTP checks, IT teams can take immediate action to resolve issues and ensure the reliable and efficient transfer of files to end users.

Create FTP Check

Creating an FTP check in Xitoring is very easy as you just need to provide the address of your FTP service, enter the port that your FTP service is running on, and set up e trigger for it.

Check Options


From the list of available check types, FTP will be selected.

As in Xitoring, there are Server checks and independent checks, you can Create a check and assign it to a Server so it will count as one of the checks of a specific server. this option also can be changed or edited later.

So the list will contain a list of registered servers that the user can assign the check to them.


The hostname is the address of the FTP check, it can be an IPv4 or IPv6 address or a domain name, you can see examples of each of them in the following box:




Check Label

Users can choose a name for the check that is being created using this field, Check label can contain characters, space, and numbers. Special characters are not allowed in the check label section.


By default, the port for FTP services is 21, but it can be changed to run on any other port, user can enter any port and Xitoring will monitor the check on that specific port.


The next option is Group. Xitoring has an advanced Group/Sub-Group management system so users can sort and organize Checks and Server, For example, some users organize their assets based on location and create Groups for countries and Sub-Groups for Cities. it can help see the records for a specific part of your assets easily.

Using the gear icon next to the title, you can access the Group management mini tool, the user can create, delete and edit groups and sub-groups.


Interval sets how often probing nodes will make their requests to your URL, 1 minute will provide the most detailed, accurate, reports and notifications. Also For some services, the Higher interval makes more sense. So you can configure Xitoring to Check your FTP Check status every minute or you can make it check every 10 minutes.

Trigger Options

The most important part of creating a check is Trigger options Triggers will define the incident status of a Check.

Fault Tolerance

Fault tolerance is a time value (Minutes) that determines how much stress can a system take before it's entering a critical state. If you set FT to 5 we send an incident report when the incident is existing for 5 minutes.


The Run Test button can be used to either determine the current status of the check or make sure that the entered information is correct.

Last Updated: 5/22/2023, 4:17:26 PM